Our Customer Services
Trusted to Take Care of Your Home Sale - Start to Finish
Providing exceptional service to our customers is at the heart of everything we do. We recognise moving home is one of life’s most significant moments, and we’re here to make the process smooth and straightforward. By delivering the highest standards and professionalism at every stage, we want to ensure your homebuying journey is seamless.
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​Working alongside your chosen Housebuilder, we will support you throughout the sale of your existing home ensuring a smooth transaction into your new one.
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​Your dedicated Account Manager will guide you throughout the process:
Step One: Getting Started
Once you have chosen your new home, an application form will be submitted to us as the Housebuilder’s trusted partner for either Part Exchange or Assisted Move.
Step Three: Going Live
Once you are happy with the marketing figures we will arrange for your property to be placed on the market.
Step Four: Managing the Sale
We will arrange all viewings of your property and will liaise with all parties to agree on offers, timescales and moving dates, keeping everything on track.