A client's perspective of our services

November 2020   |   Home Page   |   Back to articles
FOR our latest blog, we’ve changed things up and got a new perspective on our services; we asked Stephen Speed, sales executive at Rowland Homes, for his view of our Agency Assist and Part Exchange offering.

He tells us the benefits both to Rowland Homes* and to their customers.

Rowland Homes’ experience 

“Being able to offer an efficient solution to a purchaser’s needs is imperative, i.e. selling their existing home so they can move into one of our brand-new homes. We call our agency assist scheme ‘Powermove’ and it does just this.

Working with Property Perspective for the better part of 10 years has made this process so manageable. Their communication through weekly updates is a huge factor in why we have continued to work with them. 

Understanding what we need as a housebuilder

Another reason why we use Property Perspective is their understanding of timescales involved in the process of buying and selling a new home. They appreciate the importance of efficiency and fair pricing, so our customers can sell-up quickly and proceed to secure one of our homes. 

Property Perspective also manage the whole process of any part exchange transactions we take on too. Purchasers who wish to stay in their current home can do so whilst they wait for their Rowland Home to be built and Property Perspective are experts in dealing with the practicalities of completion dates that may be some way in the future.

A streamlined process

The in-house valuation team is another huge bonus as they can get everything done (the initial valuation, as well as taking photos and measurements for the sales particulars) in one visit.  We get almost immediate feedback and reports, and, from our customers’ perspective, they don’t have several different people traipsing through their homes.

The valuation team provides a report that explains each property’s location, type of home, its condition, market information about recent housing transactions in the local area, plus guidance and recommendations that allow Rowland Homes to provide a realistic offer to our customer.  We can be confident that offer will reflect current market conditions too.

Full service

We also use Property Perspective for advice on land appraisals and they have provided land viability, purchase feasibility and market condition reports, as well as statistical information and demographics for an area, plus focused campaigns to connect with prospective purchasers of our customers’ homes. 

We love that we have a single point of contact with our own dedicated account manager, who is aware of our company needs and also understands our customers’ positions. Property Perspective has a strong core value to meet and always exceed expectations – and in our experience they do.

 

*  ABOUT ROWLAND HOMES

Rowland Homes is an independently owned house builder established in 1993. They have created a reputation for building quality new homes in sought after locations throughout the North West of England, including Lancashire, Greater Manchester, Merseyside, Cheshire and Cumbria, as well as parts of North Wales.  Further information: www.rowland.co.uk  

To find out more about how Property Perspective can help you with your Agency Assist or Part Exchange schemes speak to our team today on 0161 929 3740 or email enquiries@thepropertyperspective.co.uk 

 

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